Monday, October 23, 2006
Since last Friday many of my sites are no longer online.
Including my Musicblogging blog at www.musicblogging.net
And also www.treeguide.info
Why is that, you might ask.
Well, read the following story that I just posted on my
webhostingblogger.net site and learn from it if you so wish.
One of the most important things online is interaction
between users, and whatever we are able to learn from
experiences of others is always welcome, at least I think so.
I was duped by Hostecs.com with which I hosted for 4
months before they took off and disappeared in the thin air?.
Their site is gone, they do not reply to emails for a week now,
and their phone number is a joke.
Than I was too late as on Friday morning my monthly payment
was performed automatically via paypal, so hostecs got paid
for an other month while they are gone. I canceled the subscription
but too late obviously?.
They were reliable for 4 months since I started with them.
I thought, they were a secure hosting company, so I trusted
them and was not worried and was not making back up?s all
that often, and I wish I had made them often enough?as, now
it is too late, and all I have is old back up?s that wont serve me much
So after I opened a dispute hostecs were very quickly answering?
and guess what they said?
That they do not provide refunds for hosting services???
Are these people gone mad?
They will not provide refund for something they do not provide at all?
They are gone, their site is gone, there is no contact whatsoever as
they do not reply to emails, or phone calls.
At the same time, they are stating
that there is no refund for hosting services???
I hope they?ll go there and give an answer to me and Mattrac soon,
if not – I?ll be calling my credit card.
For all to see I?ll copy and paste the dispute and the email
exchange between hostecs.com and myself on paypal.com.
I also told them to come to the web hosting forum and give an
answer, and that I?ll be posting the emails between us,
so who knows, maybe they will come and give some answers.
They haven?t been there since I posted on the forum however.
So, not only on the web hosting forum but also on my blogs
for all to see:
Total Messages: 4
From Buyer: NowHosting on 20-10-2006 17:30 PDT
Oh yes, and so you know, about you has been written on this web hosting forum, and if I were you I?ll get there and give answer to customers that feel duped by you: I will also get there and post these emails on the forum shortly Either solve the issue by getting your site online and act appropriately, restoring our sites and where we have been paying for or bear with the consequences. Thank you
From Buyer: NowHosting on 20-10-2006 17:21
Excuse me, but what do you mean?? I am paying for something that hasn?t been delivered! Where are you guys? Where are my sites? And where is your site? Why not reply to my emails and what is going on with you? I never mind paying for something that is delivered but you not only don?t deliver – but start being cocky too?? I?ll make a charge back with my credit card – be sure of it and or get ONLINE!!! thank, you
From Seller: Cybers Network, Inc. on 20-10-2006 17:15 PDT
sorry but hosting services are non-refundable.
From Buyer: NowHosting on 20-10-2006 16:53 PDT
I have purchased hosting from this seller since June but they stopped delivering for the last week or so. They are now gone and there is no contact whatsoever possible with them as they do not answer on emails, their web site is gone, and the phone number is an answering machine that is telling us that our phone number has been blocked because we have called too often, which is not true at all as we start calling yesterday for the 1st time and never got anyone on line. We have tried calling the server provider of theirs but could not get any info from them, either because hostecs.com seems not to have paid for their services further. I did cancel too late, after paying again $19.95 today so would you please refund me the amount of $19.95 thank you
I think that such behavior of hosting companies online is
absolutely shameful? and I do not wish the same even to
enemies, and I am unaware of any enemies until now.
With all the experiences that I had with reseller hosting
companies, the grade, the highest grade that I can give
to any of them is a poor one. You never know what will
happen to your sites there, unfortunately.
I wish that I could afford many more dedicated servers
as these are the only reliable hosting that one can have
for his/her sites.
Unfortunately if your sites doe not produce an income as,
yet it will be difficult to maintain even one, coupled with
various reseller hosting accounts it?s heavy on the wallet.
Good luck, readers of my web hosting blog, and lets hope
it will not happen to me ever again?
And have a great week ahead.